ACS Unit Contact Information

The American Citizen Service (ACS) Unit welcomes inquiries relating to the services described on this website.  Please note that the ACS Unit is unable to answer questions about immigrant or nonimmigrant visas (please see below).  Separate ACS Units are maintained by the U.S. Consulates in Mumbai,  Chennai and Kolkata.

By Mail:          American Citizen Services Unit
                    U.S. Embassy
                    Shanti Path
                    Chanakya Puri
                    New Delhi  110 021

By e-mail:      acsnd@state.gov

By Telephone:  2419-8000, ext. 4249 or 8562 or 4040 or 4032

When calling within India, but outside Delhi, first dial 011-.

When calling from the United States, first dial 011-91-11-.

If calling outside of normal business hours and there is an emergency involving a U.S. citizen, ask the embassy operator to connect you to the “duty officer.”  

By Fax: 2419-8407

For visa related inquiries:

If you are an American citizen who wishes to obtain information about a nonimmigrant visa case (e.g., tourist visa, student visa, etc.), please write to nivnd@state.gov 

If you are an American citizen who wishes to obtain information about an immigrant visa case, please write to ivnd@state.gov 

If you are an American citizen interesting in filing an immigrant visa petition for an alien spouse or immediate relative in India, please write to cis.ndi@dhs.gov.  More information on services provided by U.S. Citizenship & Immigration Services (part of the Department of Homeland Security) is available at http://newdelhi.usembassy.gov/uscis.html.