NONIMMIGRANT VISAS
Courier System
How it works
When your visa application is successful the consular officer retains your passport. Your passport then has the visa placed inside it and is delivered to VFS for distribution by courier. The courier delivers the passport to the address in India you gave when you completed your application form. Allow up to seven business days after your interview for delivery, though delivery is usually much faster. The cost of the courier is included in the VFS Service Charge so there is nothing additional to pay.
Further Instructions & Information:
The time taken by any of the four U.S. Visa Sections in India to deliver your passport to VFS depends on things such as workload and holidays. A definite turnaround time cannot be guaranteed
If you would like your passport delivered to alternate address you can go to the VFS website up to two business days before your interview and change the address you wrote in Box 15 of the DS-156 Form. Go to the VFS website, click the "Apply for Nonimmigrant Visa" link and continue until the "Retrieve/Modify a saved application" link appears. Click on this link, follow the instructions and make your changes
Want to track your passport?
To check the delivery status of your passport, do one of the following:
1. Go to the VFS website, click the title 'Track Passport Delivery' and follow the instructions.
2. Send a mobile phone text message to 7333 using the Short Message Service (SMS). Type "VISA US [place your passport number here]".
VFS website: http://www.vfs-usa.co.in
How can I receive my passport earlier?
To get your passport earlier you can use Counter Passport Collection (previously called the "Rush Service"). This allows you to pick up your passport in person from the VFS U.S. Visa Application Center in the city you were interviewed in. For up to date information about this service, click here or phone a VFS Helpline:
Chennai Helpline: +91-(0)44-4231-6767
Kolkata Helpline: +91-(0)33-2288-2480
Mumbai Helpline: +91-(0)22-6654-7600
New Delhi Helpline: +91-(0)11-4222-0000
VFS agents respond to phone calls from 8:00 a.m. to 1:00 p.m. and 1:30 p.m. to 5:00 p.m., Monday through Friday, except on Indian holidays observed by the U.S. mission to India.
What if my passport does not arrive?
If you have not received your passport after seven business days please go to the VFS U.S. Visa Application Center nearest your location or phone a VFS Helpline:
Chennai Helpline: +91-(0)44-4231-6767
Jalandhar Helpline: +91-(0)181-504-1444
Kolkata Helpline: +91-(0)33-2288-2480
Mumbai Helpline: +91-(0)22-6654-7600
New Delhi Helpline: +91-(0)11-4222-0000
VFS agents respond to phone calls from 8:00 a.m. to 1:00 p.m. and 1:30 p.m. to 5:00 p.m., Monday through Friday, except on Indian holidays observed by the U.S. mission to India.
What if my visa was printed incorrectly?
If you think your visa was printed incorrectly and your visa interview took place at the U.S. Embassy, New Delhi, please submit your passport to the Consular Section on a business day. If you were interviewed at a U.S. consulate in India you should contact the relevant consulate to find out how your visa can be corrected.