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Contact Information
 
Location

Location

Call Center contact Information

Please direct all your inquiries to:

E-mail: support-india@ustraveldocs.com

Telephone: (91-120) 4844644, (91-40) 4625-8222 and 

1-703-520-2239 (for all calls from the United States)

Complete list of Visa Application Centers (VAC)

U.S Embassy Contact Information

U.S. Embassy, New Delhi 
Consular Section
U.S. Embassy
Shantipath, Chanakyapuri
New Delhi - 110021

Tel: +91-(0)11-2419-8000
Fax: +91-(0)11-2419-8407

For visa inquiries, E-mail: support-india@ustraveldocs.com  

Location
The Consular Section, New Delhi is located on Andre Malraux Marg, Chanakyapuri at the intersection of Nyaya Marg. Please report to Gate 6 (Visa Gate) on Andre Malraux Marg for visa appointments. 


Hours of Operation
The visa section of the U.S. Embassy, New Delhi, U.S. Consulate General, Chennai, and U.S. Consulate General, Mumbai conduct nonimmigrant visa interviews, by appointment only, from 8:00 am to 2:00 pm, Monday through Friday, except for holidays and closures. The Embassy and Consulates are closed to the public on the last Wednesday of every month.

 

Contact Us

 

The fastest and best way to reach us is by email at support-india@ustraveldocs.com. We read every email and strive to reply within 3 working days.  Occasionally, complicated requests can take longer. 

Visa appointments can only be scheduled online. We don’t accept appointment requests through email.

Important Note: Emergency visa appointments can only be scheduled online via UStraveldocs

Please take the time to review the information on www.ustraveldocs.com/in and the New Delhi's website, particularly the information on our frequently asked questions (FAQ) webpage.  If you have not found the answer to your question, you may email us at: support-india@ustraveldocs.com.

Administrative Processing:

If your case is under administrative processing, please follow the instructions as mentioned in the 221(g) letter you received. You can monitor the progress of your application online.  As soon as the Consulate is able to take further action in your case, we will update the status. 

Please note that a review of your application may take 60-90 days to complete, and we will not respond to email inquiries concerning individual cases that have been pending for less than 60 days.     

Section 214(b) of the Immigration and Nationality Act (INA)

Section 214(b) of the INA requires all applicants to overcome the presumption of immigrant intent by establishing that they have sufficient professional, economic, and social ties to assure their departure after a limited stay in the United States & their intent to abide by the terms of the visa class.

There is no appeal or waiver process available in these cases. If you are refused a visa under section 214(b), you may reapply for a visa by going online to www.ustraveldocs.com/in.  We will not respond to emails inquiring about 214b refusals.

Most visa inquiries should be directed to support-india@ustraveldocs.com.  Inquiries that include confidential records, legal rulings or other information considered confidential pursuant to section 222(f) of the INA, may be sent to nivnd@state.gov.  Please note that routine inquiries sent to this address will not receive a response. Please direct all routine inquiries to support-india@ustraveldocs.com

Applicants under the no-fee visa category should not pay the MRV fee.  If paid in error, the MRV fee is not refundable, but can be used to schedule an appointment for the same applicant with any other visa class of the same fee, within one year of payment.

  1. A-1, A-2, G-1, G-2, G-3 and G-4 visa categories (Please enclose the visa note/diplomatic note and mention the names of the applicants along with their passport numbers).
  2. A-3 and G-5 visa categories (Please enclose the visa note/diplomatic note and the employment contract signed by both the employer and the employee. Please also mention the names of the applicants along with their passport numbers).
  3. J-1 visa - No fee category - Exchange programs eligible for the MRV exemption have a program number that begins with the prefix G-1, G-2, G-3, or G-7 program serial number on the Form DS-2019, Certificate of Eligibility for Exchange Visitor (J-1) Status.  All other applicants with U.S. Government funding must pay the MRV processing fee.
  4. Diplomatic passport holders applying for B-1/B-2 visa (Please enclose the visa note/diplomatic note and mention the names of the applicants along with their passport numbers).
  5. P and O visa group appointment requests (Please enclose the copy of the I-797 petition and mention the names of the applicants along with their passport numbers).
  6. U visa (Please enclose the copy of the I-797 petition and mention the names of the applicants along with their passport numbers).
  7. Requests for T visa finger-printing appointments.
  8. Requests to escort applicants who are vision impaired/wheel chair bound.

Consulate Contact Information

Bangalore (Virtual Consulate-- does not
   process visas)

Chennai
U.S. Consulate General, Chennai
Gemini Circle, No. 220 Anna Salai
Chennai - 600006
Tel: +91-(0)44-2857-4000
Fax: +91-(0)44-2857-2027
E-mail: chennaics@state.gov

Hyderabad
U.S. Consulate General, Hyderabad
Paigah Palace
1-8-323
Chiran Fort Lane,
Begumpet
Secunderabad- 500003
Andhra Pradesh
Tel: +91-(0)40-40338300
Email: hydacs@state.gov

Kolkata
U.S. Consulate General, Kolkata
5/1 Ho Chi Minh Sarani
Kolkata - 700071
Tel: +91-(0)33-3984-2400
Fax: +91-(0)33-2282-2335
E-mail: kolkataACS@state.gov

 

Mumbai
U.S. Consulate General, Mumbai
C-49, G-Block, Bandra Kurla Complex
Bandra East, Mumbai 400051
Tel: +91-(0)22-2672 4000
Fax: +91-(0)22-2672 4786
Email: mumbaiacs@state.gov

 

Visa Fraud

  • Report Visa Fraud!
    You can confidentially report visa fraud by email. Be as specific as possible. Please include the person's name, date of birth, and passport number as well as your name and contact details.   Email:   support-india@ustraveldocs.com

    Lost or stolen Passport With U.S. Visa?
    If your passport is lost, stolen or missing, immediately contact the U.S. Embassy or consulate that issued your visa with the details.

    Email New Delhi
     support-india@ustraveldocs.com 
    Provide your passport number, name, and contact information.