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Appointment and Contact Info
 
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Appointments are required for most routine American Citizen Services and are available Monday to Friday from 9:00 am to 12:30 pm. We are closed on the last Wednesday of every month and on American and Indian holidays. Appointments are never required for emergencies. 

Emergency Services

Please arrive fifteen minutes before your appointment to clear security.  Mobile phones, other electronic devices and large bags are not permitted inside the Embassy. Review the complete list of restricted items here.

Make or cancel an appointment here  

Please check the online appointment calendar for availability. Please email acsnd@state.gov for urgent CRBA requests.

Please print and prepare the required documents before coming to your appointment. Document requirements for specific services are below. Appointments are required for these services:

Fees

Complete fee information is available here.

Location

The U.S. Embassy is located on Shantipath in the Chanakyapuri area of New Delhi. The Consular entrance is Gate 6 (also called "Visa Gate") on Andre Malraux Marg, between Nyaya Marg and Shantipath. See the pinpointed location on the map above.  Please note that there are no parking facilities in the immediate vicinity of the Embassy.

Contact Us

American Citizen Services Unit
U.S. Embassy
Shantipath
Chanakyapuri
New Delhi, India 110021

Email: acsnd@state.gov
Email is the best way to reach us for routine inquiries. We read every message.

Phone: 2419-8000, and ask for American Citizen Services.

If you are calling from within India, but outside Delhi, first dial 011-.

If you are calling from the United States, first dial 011-91-11-.

If you are calling outside of normal business hours and there is an emergency involving a U.S. citizen, ask for the "duty officer." 

Fax:
2419-8407 

Frequently Asked Questions

How soon should I apply for an appointment?  Apply early!  The wait times for appointments by post are available at the Department of State Travel site.  Although the majority of applications are processed and ready to pick up within 2 business days, some applications will require administrative processing.  We cannot predict in advance which applications will require administrative processing, nor do we know how long it will take.  Please apply at least 6-8 weeks before you plan to travel, and do not book tickets or hotels until you have a visa.

When will new appointment slots open?  Reducing wait times is one of our top priorities.  We release appointment slots several weeks in advance.  If those appointments are immediately filled, we assess our capacity for opening new appointments, and release those dates incrementally. 

Why do I need to remember my password?  The password on confirmation sheet allows you to access your appointment record to make any necessary changes.

The system will not allow me to cancel my appointment and to reschedule a new one.  What do I do?  If you are unable to cancel or reschedule your appointment, please email your name, date and time of your appointment to acsnd@state.gov.  We’ll cancel your appointment to free you up to reschedule via the website.

I need to have an urgent notarial or passport service request performed and there are no appointments available.  What should I do?  For urgent or emergency services only, please call the Embassy if you cannot get an appointment in time.

My partner and I just had a baby.  Do babies need appointments?  The application process is the same for babies as it is for adults, except they do not need a separate appointment.  In other words, you must pay all applicable fees, and follow the application process for each applicant.  Note: this exception to standard procedures is only for new children.   

Outside the New Delhi Consular District?
A list and map of consular districts is available here.  

Chennai
U.S. Consulate General, Chennai
Gemini Circle, No. 220 Anna Salai
Chennai - 600006
Tel: +91-(0)44-2857-4000
Fax: +91-(0)44-2857-2027
E-mail: chennaics@state.gov

Hyderabad
U.S. Consulate General, Hyderabad
Paigah Palace
1-8-323
Chiran Fort Lane,
Begumpet
Secunderabad- 500003
Andhra Pradesh
Tel: 91-40-40338300
Email: hydacs@state.gov

Kolkata
U.S. Consulate General, Kolkata
5/1 Ho Chi Minh Sarani
Kolkata - 700071
Tel: +91-(0)33-3984-2400
Fax: +91-(0)33-2282-2335
E-mail: consularkolkata@state.gov

Mumbai
U.S. Consulate General, Mumbai
C-49, G-Block, Bandra Kurla Complex
Bandra East                                                                                     Mumbai - 400051
Tel: +91-(0)22-2363-3611
Fax: +91-(0)22-2363-0350
Email: mumbaiacs@state.gov

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